Services Managed Services and Business Continuity

Services Managed Services and Business Continuity

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ENA ICT provides service on a total of 2 Datacenters, 1 in Istanbul and 1 in Izmir. We manage your data safely in these data centers, and we ensure that you use your operational business resources more efficiently by undertaking the business critical systems and risks on the enterprises.

 

Services we provide within the scope of Managed Services

  • Managed Backup Service (Backup as a service)
  • Managed Disaster Recovery Service (Disaster as a service)
  • SaaS (Software as a Service) Providing software as a service
  • PaaS (Platform as a Service) Platform as a service
  • IaaS (Insfrastructure as a Service) Providing hardware infrastructure as a service

 

Within the scope of Managed Services, IT infrastructure components are managed by the ENA ICT expert team within the framework of certain SLAs 24x7. In this way, while our customers focus on their own business, ENA ICT team is able to intervene in advance of problems that may occur in businesses.

 

Within the scope of ENA ICT Managed Services;

Possible performance losses are detected and intervened,
Changes are made with the necessary configuration,
Updates are made for the devices to work properly,
The healthy operation of the systems is guaranteed.

Also;
Operating System Management,
Network Management,
Antivirus Management,
E-Mail Services,
Database Management,
Firewall Management,
Virtualization Management,
Configuration, monitoring, patch management, updates, system repair, system-based log tracking, user management and authorization, performance monitoring and improvement processes are carried out for server components.

Ena ICT provides services to its customers in 2 different Datacenters, Istanbul and Izmir, within the scope of Managed Services.

In this context, studies such as analyzing the IT infrastructure of the Customer, optimizing the resources, optimizing the systems, health screening and performance analysis are carried out.
Hosting the relevant systems, replication of critical servers, backing up a copy of the data to the datacenter, designing the Data Center infrastructures for each of our customers and moving this data to these designed structures are among the services we provide.

In this context, we offer Managed Services in our Data Centers, where we provide uninterrupted access and business continuity to our customers.